Admin PortalReports
⌘K
Reports
Operational insights and analytics
Total Requests
388
+12%
Completed
364
Avg Response Time
1h 52m
-8%
Success Rate
94.2%
+3%
Staff Performance
| Staff | Requests | Completed | Avg Time | Success Rate |
|---|---|---|---|---|
ST Sarah T. | 156 | 148 | 1h 45m | 94.8% |
MR Mike R. | 134 | 121 | 2h 12m | 90.3% |
LK Lisa K. | 98 | 95 | 1h 32m | 96.9% |